New Solutions Help Companies Find the Return In Returns Management
As organizations better comprehend the impact of reverse logistics on brand loyalty, customer relationships and the profits, they have learned to capitalize on the potential of returns management to create a positive customer experience As it now earns bigger respect and attention, more senior executives are also taking a keen interest in this area to understand the reasons for return and the financial effect, as well as how to abridge returns.
Source: http://www.supplychainbrain.com/archives/09.04.reverse.htm?adcode=75
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